Privacy Policy

Last updated: 13-10-2024

This Privacy Policy outlines how our application ("we," "us," or "our") collects, uses, and protects your personal information when you use our services. By using the app, you agree to the practices described here.

1. Information We Collect

a. Personal Information

• Account Data: We collect your email and password when you log in, which are securely processed by chatbusiness.ai, which hashes your password.
• Session Data: Upon login, we generate and store a session token (JWT) to authenticate your access.

b. Non-Personal Information

• Usage Data: We collect data on how you use the app, such as your activity, query frequency and wether your logged in or not, to prevent abuse.
• IP Address: Your IP address is collected for rate limiting and to prevent abuse.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: To authenticate and process your queries.
• Rate Limiting: To apply fair usage limits based on your IP address.
• App Improvements: Usage data helps us enhance the app experience and improve our services.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your data with third-party providers (e.g., authentication services) to deliver the necessary app features.
• Legal Compliance: We may disclose your data to comply with applicable laws, regulations, or legal processes.

4. Security

We employ reasonable security measures to protect your personal information. However, no transmission method over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only as long as necessary to provide our services or comply with legal obligations.

6. Cookies

Our app uses no cookies. Your account session is stored in localstorage to prevent you from logging in everytime you visit a new page or reload.

7. Your Choices and Rights

• Access: You can access and update your personal information by logging into your account on chatbusiness.ai.
• Deletion: You can request the deletion of your account and data by making a request at the account dashboard on chatbusiness.ai

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, with the last updated date clearly stated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via email at 'admin [at] startingup [dot] ai'.